Contact Us

Get in touch with our friendly team to plan your perfect Australian adventure

How to Reach Us

Our team of Australian travel experts is ready to help you plan the trip of a lifetime. Whether you have questions about our tours, need assistance with booking, or want to create a custom itinerary, we're here to help.

Address

Aussie Adventure Tours
42 Harbor View Road
Sydney, NSW 2000
Australia

Phone

+61 2 8765 4321

Monday to Friday: 9am - 6pm AEST
Saturday: 10am - 4pm AEST

Email

[email protected]

We aim to respond to all inquiries within 24 hours

Social Media

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Frequently Asked Questions

How far in advance should I book my tour?

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For peak season travel (June to August), we recommend booking at least 3-6 months in advance, especially for popular destinations like Uluru and the Great Barrier Reef. During off-peak seasons, booking 1-3 months ahead is usually sufficient, though last-minute bookings can sometimes be accommodated.

Can you arrange custom itineraries?

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Absolutely! We specialize in creating personalized itineraries tailored to your interests, timeframe, and budget. Our expert travel planners will work with you to design the perfect Australian adventure, whether you're interested in wildlife, cultural experiences, outdoor adventures, or a mix of everything.

What is your cancellation policy?

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Our standard cancellation policy offers a full refund for cancellations made 30 days or more before the tour start date. Cancellations between 15-29 days before departure receive a 50% refund. Unfortunately, we cannot offer refunds for cancellations made less than 15 days before the tour. We do offer the option to transfer your booking to another date (subject to availability) or to another person. We also recommend travel insurance to protect your investment.

What should I pack for my Australian adventure?

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Packing essentials for Australia include sunscreen (SPF 30+), a wide-brimmed hat, sunglasses, comfortable walking shoes, and lightweight clothing. If visiting the Outback, add a reusable water bottle, insect repellent, and layers for cool evenings. For coastal areas, pack swimwear and a rash guard for sun protection. We provide a detailed packing list specific to your tour upon booking confirmation.

Do you offer group discounts?

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Yes, we offer group discounts starting from groups of 6 or more people. Groups of 6-10 receive a 5% discount, groups of 11-15 receive a 7% discount, and groups of 16+ receive a 10% discount. We can also arrange private tours for groups with customized itineraries and experiences.